FAQ'S


AGES

Who are the games designed for?
Our escape rooms are designed to challenge groups of adults.

What are the age restrictions?
Players aged 14-17 can play without an adult, but must have a parent/guardian complete an E-WAIVER prior to game play. Players aged 12-13 must have a paid adult in the room. For inquiries regarding players under 12 years old, please contact us directly.

BOOKINGS

Will we be booked with other people?
No. All bookings are private and game play is for your group only.

How early should we show up?
Please arrive 10 minutes early to complete payment, complete a waiver, and get the rules & regs. You can also complete our E-WAIVER in advance.

What happens if we show up late?
We will do our best to accommodate you, however, we must have enough time to get the room ready for the next booking.

How far in advance can I book?
You can book three weeks in advance. Large groups can book further in advance. Please visit our GROUPS page for details.

Can I make a booking not knowing exactly how many people will attend?
Yes you can! Since all bookings are private there will be no issues.

We have a group of more than 8 players. Now what?
Please visit our GROUPS page for more info.

Can I reserve the entire facility?
Absolutely! We offer private functions for large groups. Please visit our GROUPS page for more info.

What if I need to cancel my booking?
Please respond to the confirmation email. Bookings can be edited and cancelled through there. 

Do I need to fill out a waiver?
Yes, you can either fill out a waiver in person during check-in or complete our E-WAIVER in advance.

PAYMENTS

How much does it cost?
The cost is $25+tax per player.

How do I pay?
Payments are made at the facility prior to the start of the game. Large group bookings may require payment in advance. 

What types of payments do you accept?
Cash, credit card, debit

Are there any refunds?
No. All payments are final. Extreme cases may be considered for a credit which can be used at a later date.

GAME PLAY

I see cameras in the rooms. Am I being recorded?
Yes, but not for publication. Our game master keeps a close eye on things to ensure you are on the right track.

What type of clothing and footwear should I have?
All rooms are set at approximately room temperature. Wet or muddy footwear may have to be removed.

What if I get stuck on a puzzle during game play?
You can signal for a clue and we will help you out.

What items are not permitted in the rooms?
Cell phones, cameras, recording devices, keys, personal belongings, etc. We have lockers for you to store them in.

 Are we really locked in a room?
No! At no point will you ever be restrained, handcuffed, or locked in a room. All games have an unlocked door.

What if I need a bathroom break?
Feel free to step out of the game at any time. However, the timer will not stop. 

What types of puzzles are there?
Searching for clues, logic puzzles, and physical challenges. Don't worry, you don't need to be a rocket scientist or Olympic athlete to have success!

Are your rooms wheelchair accessible?
Yes, two of our rooms are wheelchair accessible. Before booking, please PHONE or EMAIL for more information.

Can 2 players complete a room?
Not likely but not impossible. Games are designed for up to 8 players. Are you smarter than everyone else?

Are the rooms scary?
No, they are not haunted or scary. Creepy? Maybe... 

Can you play the room more than one time?
Absolutely. If at first you don't succeed, try, try again!

What if we don't complete the game in 60 minutes?
Well... You lose!

BOOK NOW

BLOG POSTS

6 Tips Pic.png

Screen Shot 2018-02-09 at 3.04.29 PM.png

Screen Shot 2018-02-28 at 10.55.11 AM.png

BOB Window Sticker NEW.pngBOB Window Sticker TOURIST.pngBOB Window Sticker SHOP.png